Questions

Why can't I just do this myself?

You can, and you should try first. The report button is free, and a good deal of this industry consists of people clicking it for you and invoicing when it works.

The difference shows up at the other end. A flag tells the platform you dislike a review. A case names the factual claim, sets out why it is untrue, cites the policy section it breaks, and reaches a person rather than an automated queue.

So go try a few. Then email us about the ones that didn't move, and say which ones you reported. Having flagged a review yourself does not put it out of reach, and we take those on regularly. It changes how the case gets built, which is why we would rather know at the start. You are billed for the reviews we take on that come down, and for nothing else.

How does it actually work?

We find the reviews making a claim that isn't true, build the case that they break the platform's published content policy, and get that case in front of a reviewer. In the ordinary case we do all of it from a link to your profile and nothing else, and never with any access to your account.

Don't take our word for it. Pick one review. We take it on with nothing paid upfront, and if it is still displayed thirty days later you are not billed for it. The longer version is here.

Is this legal?

Reporting a review that breaks a platform's content rules is a process every platform we work publishes, and businesses use it every day.

Writing fake reviews breaks the rules everywhere, and we write none. We don't post them, we don't buy them, and we won't run review generation on a profile while we are disputing reviews on it. We also leave the reviewer alone: no letters, no threats, no contact of any kind. Our case goes to the platform, and they rule on it.

Do you need access to my Google account?

No. Your password, your manager rights and every level of access to your profile stay with you. We will never ask, and nothing in our process requires it.

Profile access has been abused badly in this industry, which is why we say it before anyone asks. Anyone selling you this who does ask has told you something about themselves.

What happens if the review comes back?

Not one review we have taken down has ever come back. No client has ever had to make a claim under this warranty, which is how we know. It exists anyway. If a review we removed reappears within six months we file it again at no charge; and if we cannot get it down a second time, you are refunded what you paid for that review. We set aside the cost of a second removal on every review we take down and hold it for as long as that review's six months run.

The exclusion most likely to catch you out, and the warranty has others worth reading in full. Asking the platform to restore some other review that has gone missing can bring previously removed reviews back along with it. That has happened to businesses, it sits outside the warranty, and it is the one thing most likely to undo work you paid for. Tell us first and we will say what is likely to return alongside it. Full warranty terms.

Can I see examples of your work for past clients?

No. We do not publish our clients, which rules out case studies, screenshots, and anything else that would identify a business we have worked for. It holds even where a client has offered, and it will hold for you.

So we ask you to start somewhere else. Your first review is taken on with nothing paid upfront and nothing to sign, and you can watch that one come down before you decide anything further. A larger order does get a written agreement, which sets out the per-review rate, the half-up-front deposit and the rule that you are billed only for reviews that came down. Nobody here will push you into one.

How long does it take?

Recent reviews move fastest, often inside a week. Older ones take longer and can run the full thirty days. Worth knowing up front, because a set that starts fast and slows down makes for an unpleasant surprise.

Thirty days is the line we hold ourselves to. Past it, a review we have taken on and failed to shift costs you nothing. We work a set newest-first so you see movement while the slower ones are still running.

What's your success rate?

We don't publish one, and we'd discount anybody who does.

What we do instead is choose carefully. Before you are quoted anything we go through the profile and hand back two lists: the reviews we would take on, and the ones we would not. A review reaches the first list because the case against it is strong and we think it is a good candidate, not because it is a one-star.

That list, on your own profile, is worth more to you than a percentage on our website.

How big are you?

Small, and fairly new. We started in April 2026, and more than a hundred businesses have hired us since.

Disputing reviews is the only thing this practice does. There is no other service line, no account management layer, and nothing gets passed along to a queue.

Something not answered here? Ask us directly →